The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 624 |
| Houston, TX | 354 |
| Washington, D.C., DC | 256 |
| Philadelphia, PA | 246 |
| Seattle, WA | 246 |
| Atlanta, GA | 205 |
| Denver, CO | 195 |
| Salt Lake City, UT | 192 |
| Sacramento, CA | 152 |
| San Francisco, CA | 142 |
| Detroit, MI | 137 |
| Indianapolis, IN | 134 |
| Orlando, FL | 130 |
| Miami, FL | 130 |
| Minneapolis, MN | 122 |
| Brooklyn, NY | 110 |
| Boston, MA | 107 |
| Portland, OR | 105 |
| Jacksonville, FL | 90 |
| Oakland, CA | 86 |
| Pittsburgh, PA | 83 |
| Baltimore, MD | 69 |
| New York City, NY | 64 |
| Tampa, FL | 64 |
| Reno, NV | 49 |
| Nashville, TN | 49 |
| Littleton, CO | 42 |
| Phoenix, AZ | 38 |
| Charlotte, NC | 38 |
| Fort Myers, FL | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Balu Puppy (@balupuppy) reported @xfinity the main line is CORRODED. why am i talking to this clueless customer service person--30 minutes now. @xfinity internal lines of communication are so embarassing.
- Stormi Weathers ❣♏❣ (@HopeDealer101) reported
Xfinity service has been very spotty the past month.In all of the years I've subscribed to Xfinity, I've never had a complaint. I do today.
- Dan Asnis (@DanAsnis) reported
@SNYtv Call get on the phone with Comcast Xfinity programming and don’t hang up to you have a deal in place
- InnerG (@corinTHUG) reported
Not comcast having an outage mid episode 😑
- brady (@bradyg127) reported
Sense Xfinity sent me my $300 gift card I should just cancel right?
- Nathan Owens (@VirtuallyNathan) reported
@alexbloor @that_chrisr I thought so too for a while, but it just keeps going. Comcast's Gig service is now 1.4Gbps. My ISP had 1G, now 2 and 5. Google fiber went from 1 to 2, etc...
- Balu Puppy (@balupuppy) reported
@Xfinity don't force me to "test" my moden when you all KNOW they issue is EXTERNAL. ffs.
- Dustin Worthy (@Dusty_Worthy) reported
@badnascarfolks IMO, being that Cup drivers are the highest level, no Cup driver should drop down to race Trucks or Xfinity.
- Balu Puppy (@balupuppy) reported
@xfinity your customer service system sucks ****.
- Balu Puppy (@balupuppy) reported
@xfinity provide customers the option to talk to a LIVE HUMAN BEING, ffs. Eff you for making me call back after ten minutes after restarting my equipment,m which is NOT the effing issue. It's your external wires.
- Scottie Vee (@vee_scottie) reported
@MyWirelessATT How do I transfer my service back to ATT from Xfinity?
- Danny White (@DannyWh87210651) reported
@LillyFinance is probably running extremely in the marketing wallet because of it’s inability to keep it’s value up. I noticed they were not able field the Lilly Finance car in the Xfinity Nascar race in Atlanta. I hope @BradBeatty11 doesn’t have to shut down his token.😞
- CU Gaming & Esports (@BoulderEsports) reported
Shoutout to Xfinity for being the worst ISP in Boulder. 🙃
- BadBunny 💢 (@BadBunnyTwitch) reported
i'm moving and am shopping for internet providers and the only one I can choose is one that has provided me pain, lost funds, and horrible service: Comcastsomeone tell remind me how capitalism is providing me "choice"
- zenxrg (@zenxrg) reported
ATT HAS THE WORST. SERVICE. PORTING NUMBERS FROM THEM ALWAYS IS A NEGATIVE EXPERIENCE FOR THEIR EX CUSTOMERS. AND THEY DO IT ON PURPOSE. STOP SUPPORTING THIS COMPANY. GO THROUGH VERIZON OR XFINITY MOBILE.
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